Customer Returns

If you are not satisfied with your product, you have the right to request a return of your purchase within 14 days of delivery. You then have 14 days to return the unused product(s) for a refund. 

Please wrap and pack it very thoroughly to make sure your returned item doesn't get damaged during shipping. A good tip is that the item should not be able to move freely in the box. No returned broken goods are accepted.

I do not provide return labels or cover the cost of returns. You must pay and arrange this by yourself.

I want all my customers to receive high quality products, so if there is something wrong with the product you have received, please contact me.

My return adress is:

Keramikkatrine

Snapparpsvägen 18

277 45 Sankt Olof

Sweden